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Privacy Policy

The Icon Hotel Privacy Policy - Booking

Last Updated: [Date]

At The Icon Hotel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you make a booking at our hotel.

1. Information We Collect:

We may collect the following types of personal information when you make a booking:

  • Contact Information: Name, address, email address, phone number.
  • Payment Information: Credit card details, billing address.
  • Reservation Details: Dates of stay, room preferences, special requests.
  • Guest Information: Names of all guests staying, age of children (if applicable).

2. How We Use Your Information:

We use your personal information for the following purposes:

  • Booking and Reservation: To process and confirm your reservation.
  • Communication: To send booking confirmations, pre-arrival emails, and post-stay surveys.
  • Payment Processing: To process payment for your reservation and any additional services.
  • Guest Services: To fulfill special requests, provide personalized services during your stay.
  • Legal Obligations: To comply with legal and regulatory requirements.

3. How We Protect Your Information:

We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and access controls.

4. Sharing Your Information:

We may share your personal information with the following parties:

  • Service Providers: Third-party companies that assist in processing payments, providing guest services, and maintaining our IT systems.
  • Legal Requirements: To comply with legal obligations, court orders, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Your Choices:

  • Communication Preferences: You can choose to receive marketing communications from us and can opt out at any time.
  • Access and Correction: You have the right to access and correct your personal information by contacting us.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.

6. Children's Privacy:

We do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The most recent version will be posted on our website.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [contact email/phone number].